本次(ci)新(xin)型冠(guan)狀病毒(du)肺炎疫(yi)情發展(zhan)到當(dang)前,對(dui)各行各業、居(ju)民生(sheng)活都產生(sheng)了(le)巨大影響,民生(sheng)保(bao)障出現了(le)極大挑(tiao)戰。電網(wang)企業臨(lin)危(wei)受命,高質量承擔供(gong)電服(fu)務,國家電網(wang)先后出臺了(le)《支(zhi)持疫(yi)情防(fang)控及(ji)供(gong)電服(fu)務保(bao)障十(shi)項舉措》和《應(ying)對(dui)疫(yi)情影響全力恢復建設助推(tui)企業復工(gong)復產的舉措》,奮戰打贏國家電網(wang)“民心(xin)守衛戰”。
此(ci)次疫情對整個社會(hui)民生服(fu)務(wu)(wu)帶來(lai)的挑戰仍(reng)在繼(ji)續,電網企業宜(yi)勝勇前進,把(ba)“公共事業屬性”還原得更充(chong)分、更“接地氣”,將能源數(shu)字經濟的優勢充(chong)分應用(yong),充(chong)分發揮電網企業服(fu)務(wu)(wu)民生、回饋社會(hui)的“連心(xin)橋”作用(yong)。
總結疫情防控經驗,著力提升電網企業應急服務能力
發(fa)(fa)(fa)(fa)揮(hui)電(dian)網企業(ye)(ye)平臺優勢,統(tong)籌(chou)建(jian)立應急資源調(diao)配(pei)平臺。此次疫情(qing)防控中出現的一(yi)線物(wu)(wu)(wu)(wu)資緊缺等問(wen)題,暴(bao)露出應急物(wu)(wu)(wu)(wu)資科學管理和(he)(he)高(gao)效調(diao)配(pei)存(cun)在的不足。電(dian)網企業(ye)(ye)應進一(yi)步發(fa)(fa)(fa)(fa)揮(hui)電(dian)力數(shu)據實時準確的優勢,增強線下供電(dian)公(gong)司(si)的服務(wu)覆蓋能(neng)力,實現信息交(jiao)流和(he)(he)物(wu)(wu)(wu)(wu)資流動(dong)。利(li)用(yong)區(qu)塊(kuai)鏈(lian)(lian)和(he)(he)物(wu)(wu)(wu)(wu)聯網技術,建(jian)立共識互信的生產(chan)關系,對物(wu)(wu)(wu)(wu)資需求、供給(gei)、運輸等環節信息及(ji)時發(fa)(fa)(fa)(fa)布(bu)、審核(he)并上鏈(lian)(lian)存(cun)證,實現物(wu)(wu)(wu)(wu)資匹(pi)配(pei)調(diao)配(pei)全過程透明可追溯。同時發(fa)(fa)(fa)(fa)揮(hui)電(dian)力數(shu)據與(yu)經濟的相關性(xing),超前預(yu)判物(wu)(wu)(wu)(wu)資需求,提高(gao)電(dian)網企業(ye)(ye)基層服務(wu)覆蓋與(yu)觸達能(neng)力,優化(hua)應急物(wu)(wu)(wu)(wu)資預(yu)約、發(fa)(fa)(fa)(fa)放(fang)流程,實現精細化(hua)服務(wu)和(he)(he)資源匹(pi)配(pei)。
加強數(shu)據價值(zhi)挖掘(jue),快速響應重點(dian)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)用能需(xu)求(qiu)(qiu)。本(ben)次(ci)疫情(qing)中(zhong)醫療(liao)衛生(sheng)等(deng)物資(zi)生(sheng)產(chan)(chan)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)受到(dao)了(le)社會(hui)的廣泛關注,由于需(xu)求(qiu)(qiu)激增造成的緊(jin)急復(fu)工復(fu)產(chan)(chan)、擴(kuo)產(chan)(chan)甚至轉產(chan)(chan),對(dui)電網(wang)服務保障的及時(shi)(shi)性(xing)和(he)安全性(xing)提(ti)出了(le)更高(gao)要(yao)求(qiu)(qiu)。電網(wang)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)要(yao)能夠快速識別企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)用能需(xu)求(qiu)(qiu),研判企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)能源消費發展趨勢,并(bing)(bing)做出有效保障。同時(shi)(shi)要(yao)有針對(dui)性(xing)提(ti)供(gong)多元供(gong)電服務,輔(fu)(fu)助(zhu)政府制(zhi)定(ding)物資(zi)調配計劃和(he)應急決(jue)策。電網(wang)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)可(ke)以在(zai)(zai)已有數(shu)據庫基(ji)礎上進一步擴(kuo)展至各(ge)行(xing)業(ye)(ye)(ye)(ye)(ye)、企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)的電力(li)數(shu)據庫,利(li)用大(da)數(shu)據分(fen)析等(deng)技術,發揮電力(li)在(zai)(zai)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)發展中(zhong)的基(ji)礎動力(li)作用,按照(zhao)產(chan)(chan)業(ye)(ye)(ye)(ye)(ye)鏈關系,及時(shi)(shi)識別重點(dian)用能企(qi)(qi)業(ye)(ye)(ye)(ye)(ye),并(bing)(bing)對(dui)可(ke)能產(chan)(chan)生(sheng)的產(chan)(chan)業(ye)(ye)(ye)(ye)(ye)鏈影響進行(xing)預判。識別企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)產(chan)(chan)能情(qing)況,協助(zhu)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)進行(xing)復(fu)產(chan)(chan)、擴(kuo)產(chan)(chan)和(he)轉產(chan)(chan)的成本(ben)分(fen)析,輔(fu)(fu)助(zhu)政府調配物資(zi)并(bing)(bing)制(zhi)定(ding)減稅(shui)、補貼等(deng)政策,免除企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)后顧(gu)之(zhi)憂。
用好電(dian)(dian)(dian)網基礎資源(yuan)(yuan),構建電(dian)(dian)(dian)力(li)(li)應(ying)(ying)(ying)急(ji)(ji)組織體系(xi)。盡(jin)管這次(ci)疫情來看能(neng)(neng)(neng)(neng)(neng)源(yuan)(yuan)電(dian)(dian)(dian)力(li)(li)行業整體保障(zhang)能(neng)(neng)(neng)(neng)(neng)力(li)(li)充(chong)裕(yu),但作(zuo)為社會經(jing)濟發(fa)展的(de)能(neng)(neng)(neng)(neng)(neng)源(yuan)(yuan)動力(li)(li)基礎,需要有效評估此次(ci)疫情對(dui)電(dian)(dian)(dian)力(li)(li)造成的(de)影(ying)響,并進(jin)一步評估電(dian)(dian)(dian)網在(zai)極端(duan)災害情況(kuang)下的(de)應(ying)(ying)(ying)急(ji)(ji)響應(ying)(ying)(ying)能(neng)(neng)(neng)(neng)(neng)力(li)(li)。電(dian)(dian)(dian)網企業應(ying)(ying)(ying)建立電(dian)(dian)(dian)力(li)(li)應(ying)(ying)(ying)急(ji)(ji)組織體系(xi),發(fa)揮(hui)各(ge)區(qu)縣、各(ge)地市、各(ge)省級(ji)電(dian)(dian)(dian)網的(de)聯動響應(ying)(ying)(ying)作(zuo)用,尤(you)其注意極端(duan)條件(jian)下發(fa)揮(hui)分布(bu)式能(neng)(neng)(neng)(neng)(neng)源(yuan)(yuan)、儲能(neng)(neng)(neng)(neng)(neng)、柔性負荷(he)等多種能(neng)(neng)(neng)(neng)(neng)源(yuan)(yuan)形態的(de)應(ying)(ying)(ying)急(ji)(ji)配合作(zuo)用,建立與(yu)大電(dian)(dian)(dian)網有效配合的(de)調度方案(an),確(que)保電(dian)(dian)(dian)力(li)(li)扮演好“兜底”能(neng)(neng)(neng)(neng)(neng)源(yuan)(yuan)角(jiao)色,確(que)保社會經(jing)濟運行不因(yin)能(neng)(neng)(neng)(neng)(neng)源(yuan)(yuan)供應(ying)(ying)(ying)出現波動。
重視產業帶動作用,把服務社會企業尤其中小微企業文章做足
建立(li)電(dian)力(li)數(shu)(shu)據與企業(ye)(ye)(ye)發(fa)展(zhan)有(you)效(xiao)(xiao)關聯,評估企業(ye)(ye)(ye)“健(jian)康”水平。為(wei)便于各地方政府(fu)(fu)掌握企業(ye)(ye)(ye)運(yun)營(ying)(ying)狀態(tai),有(you)效(xiao)(xiao)識別供給(gei)側結構性改革的(de)盲點、薄弱點,電(dian)網企業(ye)(ye)(ye)可(ke)以(yi)電(dian)力(li)數(shu)(shu)據為(wei)基(ji)礎,整合(he)企業(ye)(ye)(ye)生(sheng)產運(yun)行(xing)(xing)的(de)多維數(shu)(shu)據,建立(li)企業(ye)(ye)(ye)運(yun)營(ying)(ying)健(jian)康指(zhi)數(shu)(shu)。有(you)效(xiao)(xiao)評估企業(ye)(ye)(ye)發(fa)展(zhan)的(de)動力(li)情況(kuang)、生(sheng)產穩定性、生(sheng)產效(xiao)(xiao)率、生(sheng)產飽(bao)和(he)度等,進而判斷是否存在成本鏈緊張、資源調配不(bu)均衡、風險承擔能力(li)不(bu)足(zu)等情況(kuang)。基(ji)于健(jian)康指(zhi)數(shu)(shu),可(ke)以(yi)為(wei)企業(ye)(ye)(ye)提(ti)供節(jie)能改造、電(dian)力(li)金融等服務(wu),可(ke)以(yi)面(mian)向銀行(xing)(xing)提(ti)供電(dian)力(li)征信服務(wu)。同時為(wei)政府(fu)(fu)進一(yi)步補齊(qi)產業(ye)(ye)(ye)發(fa)展(zhan)短板、淘汰(tai)落后(hou)產能、優化營(ying)(ying)商環境(jing)提(ti)供決策(ce)參考。
發(fa)揮車聯網生態(tai)價(jia)值,建設(she)現代智慧物(wu)(wu)(wu)流(liu)(liu)(liu)運營體系。此(ci)次疫情暴露出現今物(wu)(wu)(wu)流(liu)(liu)(liu)體系中貨(huo)物(wu)(wu)(wu)周轉(zhuan)時間(jian)長、人力資源冗余、車貨(huo)信息(xi)匹配度低、小(xiao)散企(qi)業(ye)(ye)各自為政等(deng)(deng)一(yi)系列(lie)問題,建議(yi)發(fa)揮電網企(qi)業(ye)(ye)電動(dong)汽車行(xing)業(ye)(ye)帶動(dong)作用(yong),建設(she)現代智慧物(wu)(wu)(wu)流(liu)(liu)(liu)運營體系,推(tui)進基于新能源的“人、樁(zhuang)、車、貨(huo)、站”物(wu)(wu)(wu)流(liu)(liu)(liu)平臺(tai)商(shang)業(ye)(ye)模式(shi)變(bian)革。利用(yong)人工(gong)智能、高精度算法等(deng)(deng)手段提供集貨(huo)服務、路線規(gui)劃、智能尋樁(zhuang)等(deng)(deng)服務,提高物(wu)(wu)(wu)流(liu)(liu)(liu)車、充(chong)電樁(zhuang)、倉儲(chu)設(she)施的利用(yong)率,最大程(cheng)度降低物(wu)(wu)(wu)流(liu)(liu)(liu)企(qi)業(ye)(ye)成本(ben)。升級(ji)城鄉配送(song)基礎設(she)施,推(tui)動(dong)城配場(chang)景(jing)的綠(lv)色(se)電能替代。同時發(fa)揮電網企(qi)業(ye)(ye)平臺(tai)作用(yong),打造(zao)健康良(liang)性的供應鏈金(jin)融,有效解決中小(xiao)物(wu)(wu)(wu)流(liu)(liu)(liu)企(qi)業(ye)(ye)貸(dai)款難和銀行(xing)征信難的問題,構(gou)建良(liang)性積(ji)極的物(wu)(wu)(wu)流(liu)(liu)(liu)金(jin)融生態(tai)。
重視新型能源基礎設施建設,配合國家啟動“數字鄉村”,助力決戰扶貧攻堅
加強(qiang)電(dian)(dian)網和(he)居(ju)(ju)民(min)(min)(min)的(de)緊密(mi)關聯,著力提升農(nong)(nong)村(cun)(cun)居(ju)(ju)民(min)(min)(min)生(sheng)活水平。此次(ci)疫情暴露城鄉之間仍有較大的(de)“數(shu)字(zi)鴻(hong)溝”,數(shu)字(zi)經濟發揮作(zuo)用(yong)有限。電(dian)(dian)網企業可以統籌推(tui)進鄉村(cun)(cun)能(neng)源(yuan)數(shu)據(ju)平臺建設,加強(qiang)農(nong)(nong)村(cun)(cun)電(dian)(dian)力信(xin)息采集(ji)(ji)、傳輸、處理等(deng)設備(bei)布(bu)局,推(tui)進邊(bian)緣計算、圖(tu)像識(shi)別等(deng)數(shu)字(zi)技(ji)術的(de)廣泛應用(yong)。發揮電(dian)(dian)網和(he)居(ju)(ju)民(min)(min)(min)生(sheng)活的(de)緊密(mi)關聯,結(jie)(jie)合此次(ci)疫情農(nong)(nong)村(cun)(cun)居(ju)(ju)民(min)(min)(min)用(yong)電(dian)(dian)較為(wei)集(ji)(ji)中的(de)契機,有效開展農(nong)(nong)村(cun)(cun)“空(kong)心化”監測(ce)、農(nong)(nong)村(cun)(cun)家(jia)庭(ting)用(yong)能(neng)設備(bei)類(lei)型識(shi)別、特殊農(nong)(nong)戶(hu)識(shi)別及監測(ce)等(deng)工作(zuo),為(wei)掌握農(nong)(nong)村(cun)(cun)居(ju)(ju)民(min)(min)(min)生(sheng)活水平、輔助鄉村(cun)(cun)治(zhi)理提供(gong)支(zhi)撐。深化電(dian)(dian)采暖工程(cheng),為(wei)農(nong)(nong)村(cun)(cun)居(ju)(ju)民(min)(min)(min)制定適宜于房屋結(jie)(jie)構(gou)(gou)和(he)家(jia)庭(ting)結(jie)(jie)構(gou)(gou)的(de)采暖方(fang)案,提高民(min)(min)(min)眾基本生(sheng)活水平。
發揮電(dian)(dian)(dian)(dian)網(wang)民生(sheng)服(fu)務(wu)(wu)屬性,加快補齊農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)村(cun)電(dian)(dian)(dian)(dian)力設施和(he)服(fu)務(wu)(wu)短(duan)板(ban)。此次(ci)疫情對(dui)農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)影響(xiang)顯著(zhu),出現(xian)農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)生(sheng)產(chan)(chan)資料采購渠道(dao)不暢(chang)、農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)產(chan)(chan)品運輸(shu)渠道(dao)封(feng)鎖、農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)產(chan)(chan)品線下集中收購停止等問(wen)題,從(cong)生(sheng)產(chan)(chan)端、流(liu)通(tong)端、消費(fei)端均對(dui)農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)村(cun)生(sheng)產(chan)(chan)生(sheng)活(huo)造成(cheng)極大(da)影響(xiang)。由此次(ci)疫情產(chan)(chan)生(sheng)的新型農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)產(chan)(chan)銷模式會(hui)倒逼(bi)改(gai)革,農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)資采購、農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)產(chan)(chan)品銷售(shou)等經營(ying)活(huo)動線上進行的概率將大(da)大(da)增加,為農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)電(dian)(dian)(dian)(dian)商(shang)等農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)村(cun)數(shu)字(zi)經濟(ji)(ji)發展帶來新的機(ji)遇。因此,在(zai)社會(hui)全(quan)面(mian)復產(chan)(chan)后,電(dian)(dian)(dian)(dian)網(wang)企(qi)業(ye)(ye)(ye)應加快補齊農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)村(cun)電(dian)(dian)(dian)(dian)力設施和(he)服(fu)務(wu)(wu)短(duan)板(ban),推進農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)村(cun)公變臺區和(he)低壓電(dian)(dian)(dian)(dian)網(wang)全(quan)面(mian)標準化改(gai)造,有效保障(zhang)(zhang)農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)村(cun)電(dian)(dian)(dian)(dian)商(shang)發展,保證大(da)型農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)企(qi)業(ye)(ye)(ye)、農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)產(chan)(chan)業(ye)(ye)(ye)園、家庭農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)場等農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)經營(ying)主體的用電(dian)(dian)(dian)(dian)需求,為農(nong)(nong)(nong)(nong)(nong)(nong)(nong)(nong)業(ye)(ye)(ye)經濟(ji)(ji)產(chan)(chan)業(ye)(ye)(ye)結(jie)構升(sheng)級提供電(dian)(dian)(dian)(dian)力保障(zhang)(zhang),助力國家鄉(xiang)村(cun)振興戰略實施。
利用能源數(shu)字(zi)新技(ji)術,推動農(nong)(nong)村(cun)新業(ye)(ye)態發展(zhan)。分類分地(di)制定農(nong)(nong)村(cun)電氣化技(ji)術推廣(guang)應用方案,融合農(nong)(nong)業(ye)(ye)用電數(shu)據(ju)、環境(jing)數(shu)據(ju)以及由遙感衛星(xing)、無(wu)人(ren)機(ji)、激(ji)光(guang)雷達等獲取的(de)時空數(shu)據(ju),智能分析農(nong)(nong)業(ye)(ye)生產動態,為農(nong)(nong)戶提供灌溉、施肥等作(zuo)業(ye)(ye)咨詢建議(yi)。推動智慧能源與(yu)特色農(nong)(nong)業(ye)(ye)深度融合,發展(zhan)以“清潔能源+”為主體的(de)富(fu)民(min)惠民(min)工(gong)程。構(gou)建政府、設備廠商、企業(ye)(ye)、金融機(ji)構(gou)、農(nong)(nong)戶共同參(can)與(yu)、互利共贏的(de)有效商業(ye)(ye)模式(shi),助推農(nong)(nong)村(cun)能源產業(ye)(ye)化、普惠化發展(zhan)。
有效固化疫情非常時期的民生措施,不斷創新更加深入的電網“民心營銷”
深(shen)入把握用(yong)(yong)戶(hu)(hu)需求(qiu),提(ti)供便民(min)利民(min)的(de)(de)電(dian)(dian)(dian)(dian)力(li)服務。疫情期間電(dian)(dian)(dian)(dian)網公司推(tui)出線上繳費(fei)、欠(qian)(qian)費(fei)不停電(dian)(dian)(dian)(dian)等措施,獲得了社(she)會(hui)公眾的(de)(de)積極反(fan)響。建(jian)議將線上辦(ban)理電(dian)(dian)(dian)(dian)費(fei)繳納(na)、電(dian)(dian)(dian)(dian)費(fei)查詢、故(gu)障(zhang)報修等業(ye)務進一(yi)步推(tui)廣(guang)深(shen)化(hua),為(wei)獨居老(lao)人、行動不便等特殊人群提(ti)供電(dian)(dian)(dian)(dian)費(fei)繳納(na)提(ti)醒、故(gu)障(zhang)報修一(yi)鍵式操作等服務。依據(ju)電(dian)(dian)(dian)(dian)費(fei)繳納(na)行為(wei)評定(ding)用(yong)(yong)戶(hu)(hu)信(xin)用(yong)(yong)等級,對可(ke)靠度較(jiao)高(gao)的(de)(de)用(yong)(yong)戶(hu)(hu)推(tui)行“電(dian)(dian)(dian)(dian)力(li)花唄(bai)”等欠(qian)(qian)費(fei)不停電(dian)(dian)(dian)(dian)措施,允(yun)許(xu)用(yong)(yong)戶(hu)(hu)通(tong)過短信(xin)、客戶(hu)(hu)端、客服電(dian)(dian)(dian)(dian)話(hua)等方式預(yu)支(zhi)用(yong)(yong)電(dian)(dian)(dian)(dian)額(e)度。
堅持(chi)共(gong)享(xiang)(xiang)開(kai)放(fang)理(li)念,推動信息(xi)互聯(lian)互通。此次疫(yi)情體(ti)現出(chu)信息(xi)互通的(de)重要性,也對(dui)跨領域(yu)的(de)數據(ju)共(gong)享(xiang)(xiang)提出(chu)了更(geng)高要求,開(kai)放(fang)數據(ju)的(de)呼聲會(hui)越(yue)來越(yue)高,簡單地守或(huo)設置(zhi)“門(men)檻”都不是長久(jiu)之計(ji),應主(zhu)動發揮好(hao)電力數據(ju)的(de)民生基礎和(he)產業關鍵(jian)節點作用,制定數據(ju)共(gong)享(xiang)(xiang)管(guan)理(li)辦法,明(ming)確共(gong)享(xiang)(xiang)數據(ju)類型、范圍等,利用技術及(ji)機制設計(ji)保障數據(ju)安全及(ji)用戶隱私。逐(zhu)步探(tan)索與(yu)政府(fu)、能源(yuan)企業、互聯(lian)網(wang)公司的(de)數據(ju)共(gong)享(xiang)(xiang)和(he)合作方式,充分釋放(fang)數據(ju)紅(hong)利,發揮大(da)數據(ju)分析對(dui)社會(hui)的(de)價值(zhi)貢獻。